Most of our jewelry is currently made to order. Please be aware that the production time for made-to-order pieces typically ranges from 3 to 5 weeks. However, if an item is in stock, it will be dispatched within 2-3 business days.

We are also pleased to offer complimentary shipping on all orders.

We want every customer to be absolutely happy with their purchase. If your piece isn’t quite right, any piece that is not custom and new and unworn may be returned or exchanged within 14 days of delivery. Once received and inspected, refunds will be issued to your original payment method.

For hygiene reasons, we’re unable to accept returns on earrings or piercing jewelry that have been worn.

Returns are not possible for “Final sale” items.

All our pieces are made with the best 14K solid yellow & white gold along with a few select pieces which are made of sterling silver. We will never use any kind of vermeil, plating, or filled gold as we believe jewelry should last a lifetime.

Solid gold is tarnish free, naturally waterproof and extremely durable so you can wear it everyday without fear of damage.

Unlike plated or vermeil pieces that fade with time, your Nadiya jewelry is crafted in solid gold - naturally waterproof, tarnish-resistant, and made to last. Simply polish with a soft cloth or cleanse with mild soap and water, and avoid harsh chemicals like chlorine to preserve its radiant glow.